Account Management
What is the difference between [Logout this device] & [Logout all devices]?
Any user can logout of their account on their current device and thereby terminate their session on their mobile device. [Logout of all devices] would terminate all sessions currently logged into your account on any mobile device. This will not ...
Can I change the email of my account?
Yes. Go to Settings. Tap on your display name to open Account. Tap on Profile. Under User details enter your preferred email. Tap Save.
Your username or password is incorrect or does not match
Make sure that you are using the correct phone number or email for account sign up. This can be verified from your [Profile] in your [Accounts] section. If you cannot access your [Profile], log out of the app. From the landing page, tap [Sign in]. ...
How do I reset my password?
Resetting your password is the same process as forgot password. There are two methods to achieve this: Method 1: From the [Accounts] menu From the homescreen, tap on the "3 dots" at the top right corner to open [Settings]. Tap on your username, this ...
I've forgotten my password
If you have forgotten the password to your account, you will need to reset your password. There are two methods to achieve this: Method 1: From the login screen Open the app and tap Sign in. Tap on Forgot your password? Enter your account email or ...
How do I change my username?
From the homescreen, tap on the "3 dots" at the top right corner to open the [Settings] menu. Tap on your username, this will take you to [Account]. Tap on [Profile]. Under [User details], enter the username you would like to display. Tap [Save].
How do I sign up for an Olarm account?
Download the Olarm app from your phone's online store. Once downloaded, open the app and tap Create account. Select your country and enter your mobile number. Tap Get started. Enter the 6 digit OTP sent to your mobile number and tap Confirm OTP. ...