Account Management

Account Management
User Management
How do I sign up for an Olarm account? Download the Olarm app from your phone's online store. Once downloaded, open the app and tap Create account. Select your country and enter your mobile number. Please tap on “I am human” and agree to the privacy ...
Can I change my account's email address?
Yes you can, simply follow the below steps in the Olarm App below: Go to Settings. Tap on your display name to open Account. Tap on Profile. Under User details enter your preferred email. Tap Save.
How do I reset my password?
Resetting your password is the same process as forgot password. There are two methods to achieve this: Method 1: From the [Accounts] menu From the homescreen, tap on the "3 dots" at the top right corner to open [Settings]. Tap on your username, this ...
How do I change my username?
From the homescreen, tap on the "3 dots" at the top right corner to open the [Settings] menu. Tap on your username, this will take you to [Account]. Tap on [Profile]. Under [User details], enter the username you would like to display. Tap [Save].

Popular Articles
Olarm subscriptions
The basics Olarm devices require an active subscription to work as they contain Olarm-managed SIM cards and consume online services which need to be maintained and paid for. Subscription can be activated in two ways: Via your security provider such ...
Can you connect to WiFi only?
The Olarm PRO's mobile / GSM connection is typically used to configure the WiFi connection from the mobile app. WPS mode can however also be used to set the WiFi connection up in the event mobile coverage being a problem in the area where the Olarm ...
My Olarm is arming but is not disarming
Has your master code been entered into the app from [Settings > Olarm Setup > Master / Keypad code]?
What type of biometric authentication does the app use?
The Olarm app will use whichever biometric authentication is set up for your phone. FaceID, fingerprint, passcode and pattern are all accepted.
What do the different colour dots mean in the Activity log?
The different colour dots represent the events of the alarm. Red: activated alarm or silent panic Orange: countdown whilst the alarm is changing from disarmed to armed status Yellow: stay armed (active) Green: device is online Blue: sleep or bypass ...

Account Management | Knowledge Base