How do I reset my password?

How do I reset my password?

Resetting your password is the same process as forgot password. There are two methods to achieve this:

Method 1: From the [Accounts] menu
  1. From the homescreen, tap on the "3 dots" at the top right corner to open [Settings].
  2. Tap on your username, this will open the [Account] menu.
  3. Tap [Reset password].
  4. Verify your account by entering the email or mobile number you used to sign up for your Olarm account, tap [Submit].
    1. Both methods will generate a 6 digit OTP via SMS.
  5. Enter the OTP and tap [Submit]
    1. If you did not receive the SMS, tap on [Resend Pin].
  6. Enter your new password twice and tap [Save].

Method 2: From the login screen
  1. Log out of the Olarm app.
  2. Open the app and tap on [Sign in], this will take you to the sign in page.
  3. Without filling in your login details, tap on [Forgot your password?]. This will take you through the [Reset password] flow.
  4. Verify your account by entering the email or mobile number you used to sign up for your Olarm account, tap [Submit].
    1. Both methods will generate a 6 digit OTP via SMS.
  5. Enter the OTP and tap [Submit]
    1. If you did not receive the SMS, tap on [Resend Pin].
  6. Enter your new password twice and tap [Save].