Olarm Billing | Payments | Knowledge Base

Payments
Olarm subscriptions
The basics Olarm devices require an active subscription to work as they contain Olarm-managed SIM cards and consume online services which need to be maintained and paid for. Subscription can be activated in two ways: Via your security provider such ...
How can I update my billing details?
1. Go to Settings. 2. Tap on your display name to go to Account. 3. Tap on Billing details. 4. Tap on Update.
How can I view my invoices?
Only primary users with devices on Olarm direct billing, will be able to access their invoices in the Olarm app. 1. Go to Settings. 2. Tap on your display name to open Account. 3. Tap on Invoices. For users who have signed up for Armed Response, ...
How do I add my company name and VAT number to my invoice?
1. Go to Settings. 2. Tap on your display name, to open Account. 3. Tap Billing details. 4. Fill in your company details under Bill to company instead (optional). 5. Tap Update.

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Olarm subscriptions
The basics Olarm devices require an active subscription to work as they contain Olarm-managed SIM cards and consume online services which need to be maintained and paid for. Subscription can be activated in two ways: Via your security provider such ...
Secondary User Management
Adding a Secondary User The Olarm App support 1 Primary user and 47 additional Secondary users. Note: In order to add secondary users to your Olarm, they will require a Olarm User Account which can be created by tapping on Sign Up in App or by going ...
User Management
How do I sign up for an Olarm account? Download the Olarm app from your phone's online store. Once downloaded, open the app and tap Create account. Select your country and enter your mobile number. Please tap on “I am human” and agree to the privacy ...
My Olarm is arming but is not disarming
Has your master code been entered into the app from [Settings > Olarm Setup > Master / Keypad code]?
What do the different colour dots mean in the Activity log?
The different colour dots represent the events of the alarm. Red: activated alarm or silent panic Orange: countdown whilst the alarm is changing from disarmed to armed status Yellow: stay armed (active) Green: device is online Blue: sleep or bypass ...

Payments